Lerzan Aksoy

Marketing · 2005–2020

A researcher in the Science corpus: 9 papers; trusts 21 researchers and is trusted by 10 researchers here, as inferred from the citation graph.

Subfields

Whom Lerzan Aksoy trusts overall

Their strongest outbound trust, strongest first, inferred from their citations.

  1. E. Anderson
  2. Kenneth A. Bollen
  3. Eugene F. Fama
  4. Timothy L. Keiningham
  5. Claes Fornell
  6. Michelle R. Nelson
  7. V. Zeithaml
  8. Valery Chirkov
  9. Dean Tjosvold
  10. Hirotugu Akaike

Who trusts Lerzan Aksoy overall

  1. Sascha Raithel
  2. Ashwin Malshe
  3. Linda D. Hollebeek
  4. J. Castañeda
  5. Timothy L. Keiningham
  6. Xueming Luo
  7. D. Rupp
  8. Marko Sarstedt

Papers from Lerzan Aksoy's perspective

Ordered by how strongly the researchers Lerzan Aksoy trusts endorse each paper. Same corpus, a different order for every researcher.

  1. The Cross‐Section of Expected Stock Returns
  2. The impact of satisfaction and payment equity on cross-buying: A dynamic model for a multi-service provider
  3. Customer Satisfaction and Stock Prices: High Returns, Low Risk:
  4. Customer Satisfaction and Shareholder Value
  5. A Customer Lifetime Value Framework for Customer Selection and Resource Allocation Strategy
  6. The Impact of Customer Satisfaction on Share-of-Wallet in a Business-to-Business Environment
  7. The Value Relevance of Brand Attitude in High-Technology Markets
  8. Spreading the word: Investigating antecedents of consumers’ positive word-of-mouth intentions and behaviors in a retailing context
  9. The value of different customer satisfaction and loyalty metrics in predicting customer retention, recommendation, and share‐of‐wallet
  10. Getting Return on Quality: Revenue Expansion, Cost Reduction, or Both?

Their papers