Jianyu Ma

Marketing · 2017

A researcher in the Science corpus: 1 paper; trusts 6 researchers and is trusted by 0 researchers here, as inferred from the citation graph.

Subfields

Whom Jianyu Ma trusts overall

Their strongest outbound trust, strongest first, inferred from their citations.

  1. Barbara L. Fredrickson
  2. Sameer Hosany
  3. A. Milman
  4. Adam Finn
  5. Kultar Singh
  6. Ira J. Roseman
  7. J. Vanhamme
  8. Craig A. Smith
  9. R. Lazarus
  10. Jun Gao

Papers from Jianyu Ma's perspective

Ordered by how strongly the researchers Jianyu Ma trusts endorse each paper. Same corpus, a different order for every researcher.

  1. The Role of Consumption Emotions in the Satisfaction Response
  2. Should we delight the customer?
  3. Gratitude, Like Other Positive Emotions, Broadens and Builds
  4. Quality, satisfaction and behavioral intentions
  5. Customer delight from theme park experiences. The Antecedents of Delight based on Cognitive Appraisal Theory
  6. The role of positive emotions in positive psychology. The broaden-and-build theory of positive emotions. (American Psychologist)
  7. The Link Between Surprise and Satisfaction: An Exploratory Research on how best to Measure Surprise
  8. The Future of the Theme Park and Attraction Industry: A Management Perspective
  9. A theoretical exploration and model of consumer expectations, post‐purchase affective states and affective behaviour
  10. Causes and consequences of emotions on consumer behaviour: A review and integrative cognitive appraisal theory

Their papers