The Future of the Theme Park and Attraction Industry: A Management Perspective

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The theme park experience: an analysis of pleasure, arousal and satisfaction. (2005, background): “In research carried out by Oliver et al. (1997), the a values corresponding to arousal were also low (Study 1: a 1⁄4 :56, Study 2: a 1⁄4 :67), while the pleasure dimension reached higher values (Study 1: a 1⁄4 :89, Study 2: a 1⁄4 :84).”
Delighted or Satisfied? Positive Emotional Responses Derived from Theme Park Experiences (2017, methodology): “In this study, CAT is used to investigate the differences in antecedents and consequences of satisfaction or delight derived from visitors’ theme park experiences – a typical hedonic tourism consumption experience (Bigné, Mattila, & Andreu, 2008; Milman, 2001).”
Servicescape elements, customer predispositions and service experience: The case of theme park visitors (2013, background): “Milman (2001) predicts that attractions such as theme parks will continue to prosper, as they are associated with new and diverse vacation experiences and offer the convenience of on-site accommodation, food services, recreation, shopping and other tourist services in addition to their core…”