John C. Crotts

Sociology and Political Science · 2001–2019

A researcher in the Science corpus: 9 papers; trusts 5 researchers and is trusted by 19 researchers here, as inferred from the citation graph.

Subfields

• Sociology and Political Science — 30 citations into it; #3,629 of 22,756 by trust here, #2,678 by citations
• Marketing — 19 citations into it; #2,929 of 6,289 by trust here, #2,498 by citations
• Organizational Behavior and Human Resource Management — 14 citations into it; #4,481 of 8,741 by trust here, #4,719 by citations
• Social Psychology — 12 citations into it

Whom John C. Crotts trusts overall

Their strongest outbound trust, strongest first, inferred from their citations.

1. Richard P. Bagozzi
2. Metin Kozak
3. L. Dwyer
4. M. Sirgy

Who trusts John C. Crotts overall

1. Songshan (Sam) Huang
2. Pimtong Tavitiyaman
3. A. H. Mak
4. Allan M. Williams
5. Chi-Ming Hsieh
6. Christine Xueqing Qi
7. Cathy H. C. Hsu
8. Vanessa Ann Quintal
9. Yangyang Jiang
10. Brent W. Ritchie

Papers from John C. Crotts's perspective

Ordered by how strongly the researchers John C. Crotts trusts endorse each paper. Same corpus, a different order for every researcher.

1. Destination Image, Self-Congruity, and Travel Behavior: Toward an Integrative Model
2. Discursive psychology: An alternative conceptual foundation to means–end chain theory
3. Should we delight the customer?
4. How to Delight Your Customers
5. An Examination of the Determinants of Entertainment Vacationers’ Intentions to Revisit
6. Evaluating a servicescape: the effect of cognition and emotion
7. An Examination of the Determinants of Golf Travelers’ Satisfaction
8. Destination Benchmarking: An Indicator-System’s Potential for Exploring Guest Satisfaction
9. Comparative assessment of tourist satisfaction with destinations across two nationalities
10. Research Methods for Business Students

Their papers

• The impact of the perception of risk on international travellers (2007) — 686 citations
• Adding Psychological Value to Heritage Tourism Experiences (2002) — 95 citations
• Cross-cultural tourist behaviour: a replication and extension involving Hofstede's uncertainty avoidance dimension. (2004) — 223 citations
• The perceived usefulness of blog postings: An extension of the expectancy-disconfirmation paradigm (2011) — 207 citations
• Understanding Customer Delight (2011) — 169 citations
• Antecedents of novelty seeking: international visitors’ propensity to experiment across Hong Kong's culinary traditions (2005) — 210 citations
• Understanding the Effects of a Tourism Crisis (2014) — 119 citations
• Relationships between Hofstede's cultural dimensions and tourist satisfaction: A cross-country cross-sample examination (2019) — 179 citations
• Four factors of transformational leadership behavior (2001) — 107 citations