An Examination of the Determinants of Golf Travelers’ Satisfaction

By J. Petrick, S. J. Backman. 2002

174 citations recorded by the source corpus.

Subfields: Marketing, Organizational Behavior and Human Resource Management, Social Psychology

View Paper: https://www.semanticscholar.org/paper/fc8daac5ce4a9c64d41aca07c061faef6daef490

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In Organizational Behavior and Human Resource Management

In Social Psychology

Citations in the corpus

The impact of participation in virtual brand communities on consumer trust and loyalty: The case of free software (2007, background): “In addition, satisfaction ( Petrick and Backman, 2002”
Holiday recovery experiences, tourism satisfaction and life satisfaction – Is there a relationship? (2016, background): “…while several determinants of tourism satisfaction have been identified, including: perceived value and quality (e.g., Gallarza & Saura, 2006; Petrick & Backman, 2002; Williams & Soutar, 2009), service recovery (e.g., Akamavi, Mohamed, Pellmann, & Xu, 2015; Cano & Garcia, 2008; Kim, Kim, &…”
Understanding Customer Delight (2011, background): “Another contribution of this research to our existing body of knowledge is the importance different consumer segments place on various attributes and criteria (e.g. Fluker and Turner 2000; Petrick, Morais, and Norman 2001; Petrick and Backman 2002).”
The impact of economic, social and environmental factors on trip satisfaction and the likelihood of visitors returning (2016, unknown): “…Jang & Feng, 2007; Kozak, 2001; Kozak & Rimmington, 2000; Ledesma et al., 2005; Moscardo et al., 2004; Neuts, Romão, Van Leeuwen, & Nijkamp, 2013; Petrick & Backman, 2002; Petrick, Morais, & Norman, 2001; Saltzer, 2002b; Yoon & Uysal, 2005) Previously visited region (Alegre & Cladera, 2006;…”
A systematic comparison of first-time and repeat visitors via a two-phase online survey (2008, background): “Consistent with previous literature (Oliver, 1993; Petrick & Backman, 2002b), tourists satisfaction was measured at both the 20 global/overall and attribute/transactional level.”
Destination Image and Behavior Intention of Travelers to Thailand: the Moderating Effect of Perceived Risk (2013, background): “The relationship between satisfaction and future intention behaviors has been well established in the satisfaction literature (Hui, Wan, & Ho, 2007; Lee, Yoon, & Lee, 2007; Petrick & Backman, 2002; Rittichainuwat et al., 2003; Wang & Hsu, 2010).”
Examining the Mediating Role of Experience Quality in a Model of Tourist Experiences (2004, background): “The issue of tourism and recreation satisfaction has provoked a multitude of studies and commentaries in the last few decades (e.g., Bowen 2002; Brown 1988; Crompton and Love 1995; Mannell 1989; Mannell and Kleiber 1997; Petrick and Backman 2002; Pizam and Ellis 1999; Pizam and Milman 1993; Tian-Col”