Juan de Oña
Organizational Behavior and Human Resource Management · 2013–2021
A researcher in the Science corpus: 3 papers; trusts 26 researchers and is trusted by 0 researchers here, as inferred from the citation graph.
Subfields
- Organizational Behavior and Human Resource Management — 42 citations into it
- Transportation — 25 citations into it
- Marketing — 20 citations into it
- Economics and Econometrics — 14 citations into it
- Management Science and Operations Research — 8 citations into it
- Information Systems and Management — 7 citations into it
Whom Juan de Oña trusts overall
Their strongest outbound trust, strongest first, inferred from their citations.
- Laura Eboli
- Ching-Fu Chen
- Gabriella Mazzulla
- Y. Kim
- Jin-woo Park
- M. Friman
- T. Golob
- Chung-Hsing Yeh
- Serafim Opricovic
- Luigi dell'Olio
Who trusts Juan de Oña overall
Papers from Juan de Oña's perspective
Ordered by how strongly the researchers Juan de Oña trusts endorse each paper. Same corpus, a different order for every researcher.
- Book Review : Structural Equations with Latent Variables Kenneth A. Bollen New York: Wiley, 1989, 514 pp., approx. $44.95
- Public transit user satisfaction: Variability and policy implications
- A Stated Preference Experiment for Measuring Service Quality in Public Transport
- Modelling user perception of bus transit quality
- A survey analysis of service quality for domestic airlines (European Journal of Operational Research)
- Structural Equation Modeling For Travel Behavior Research
- A service quality index for area-wide contract performance assessment§§This chapter first appeared as an article in the Journal of Transport Economics and Policy.
- Satisfaction: A Behavioral Perspective on the Consumer
- Investigating structural relationships between service quality, perceived value, satisfaction, and behavioral intentions for air passengers: Evidence from Taiwan
- A New Customer Satisfaction Index for Evaluating Transit Service Quality
Their papers
- Perceived service quality in bus transit service: A structural equation approach (2013) — 484 citations
- Understanding the mediator role of satisfaction in public transport: A cross-country analysis (2021) — 95 citations
- Quality of Service in Public Transport Based on Customer Satisfaction Surveys: A Review and Assessment of Methodological Approaches (2015) — 374 citations