Ivan Ka Wai Lai
Marketing · 2019
A researcher in the Science corpus: 1 paper; trusts 10 researchers and is trusted by 0 researchers here, as inferred from the citation graph.
Subfields
- Marketing — 12 citations into it
- Organizational Behavior and Human Resource Management — 12 citations into it
Whom Ivan Ka Wai Lai trusts overall
Their strongest outbound trust, strongest first, inferred from their citations.
- Anna S. Mattila
- Kent Walker
- Chung-Yu Wang
- David Gefen
- Michael K. Brady
- Ned Kock
- Josée Bloemer
- Sea-Jin Chang
- Heesup Han
- Joseph F. Hair
Papers from Ivan Ka Wai Lai's perspective
Ordered by how strongly the researchers Ivan Ka Wai Lai trusts endorse each paper. Same corpus, a different order for every researcher.
- How Affective Commitment Boosts Guest Loyalty (and Promotes Frequent-guest Programs)
- A Practical Guide To Factorial Validity Using PLS-Graph: Tutorial And Annotated Example (Communications of the Association for Information Systems)
- A Systematic Review of the Corporate Reputation Literature: Definition, Measurement, and Theory
- Lateral Collinearity and Misleading Results in Variance-Based SEM: An Illustration and Recommendations (Journal of the AIS)
- Searching for a consensus on the antecedent role of service quality and satisfaction: an exploratory cross-national study
- From the Editors: Common method variance in international business research
- Service quality, perceived value, corporate image, and customer loyalty in the context of varying levels of switching costs
- Store Satisfaction and Store Loyalty Explained by Customer- and Store-Related Factors
- Satisfaction: A Behavioral Perspective on the Consumer
- Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology
Their papers
- Hotel image and reputation on building customer loyalty: An empirical study in Macau (2019) — 154 citations