N. Specht

2007

A researcher in the Science corpus: 1 paper; trusts 1 researcher and is trusted by 3 researchers here, as inferred from the citation graph.

Whom N. Specht trusts overall

Their strongest outbound trust, strongest first, inferred from their citations.

  1. F. Heider
  2. M. Meuter
  3. J. Mowen
  4. Michael K. Brady
  5. B. Weiner
  6. Yong-Ki Lee
  7. Amy L. Ostrom

Who trusts N. Specht overall

  1. Yeajin Jang
  2. Heejung Ro
  3. Donald C. Barnes

Papers from N. Specht's perspective

Ordered by how strongly the researchers N. Specht trusts endorse each paper. Same corpus, a different order for every researcher.

  1. Self-Service Technologies: Understanding Customer Satisfaction with Technology-Based Service Encounters
  2. The Customer Orientation of Service Workers: Personality Trait Effects on Self-and Supervisor Performance Ratings
  3. The determinants of perceived service quality and its relationship with satisfaction
  4. The psychology of interpersonal relations
  5. The Psychology of Stereotyping
  6. Attributional Thoughts about Consumer Behavior
  7. Customer Orientation
  8. Technology Readiness Index (Tri)
  9. Intentions to Use Self-Service Technologies: A Confluence of Multiple Attitudes
  10. Client Co-Production in Knowledge-Intensive Business Services

Their papers