Jenny van Doorn
Marketing · 2008–2019
A researcher in the Science corpus: 6 papers; trusts 28 researchers and is trusted by 3 researchers here, as inferred from the citation graph.
Subfields
- Marketing — 98 citations into it
- Sociology and Political Science — 52 citations into it
- Organizational Behavior and Human Resource Management — 41 citations into it; #5,495 of 8,741 by trust here, #4,111 by citations
- Social Psychology — 33 citations into it
- Economics and Econometrics — 26 citations into it
- Accounting — 20 citations into it
- Plant Science — 18 citations into it
- Food Science — 9 citations into it
Whom Jenny van Doorn trusts overall
Their strongest outbound trust, strongest first, inferred from their citations.
- Peter C. Verhoef
- William H. Greene
- Ruth N. Bolton
- James J. Heckman
- Richard M. Ryan
- Katherine N. Lemon
- Ziva Kunda
- Erica Mina Okada
- E. Anderson
- Vikas Mittal
Who trusts Jenny van Doorn overall
- Christian Homburg
- M. Klarmann
- P. Chrysochou
- J. Aschemann‐Witzel
- Felix Katt
- Jens B. Schmitt
- Justin Paul
- F. Larceneux
Papers from Jenny van Doorn's perspective
Ordered by how strongly the researchers Jenny van Doorn trusts endorse each paper. Same corpus, a different order for every researcher.
- The case for motivated reasoning.
- Using Online Conversations to Study Word-of-Mouth Communication
- Strengthening the Satisfaction-Profit Chain
- 计量经济分析 = Econometric analysis
- Return on Marketing: Using Customer Equity to Focus Marketing Strategy
- Consumer–Company Identification: A Framework for Understanding Consumers’ Relationships with Companies
- Effects of Word-of-Mouth versus Traditional Marketing: Findings from an Internet Social Networking Site
- Sample selection bias as a specification error
- Customer Satisfaction and Shareholder Value
- Word of Mouth for Movies: Its Dynamics and Impact on Box Office Revenue
Their papers
- Service Robots Rising: How Humanoid Robots Influence Service Experiences and Elicit Compensatory Consumer Responses (2019) — 1,001 citations
- Willingness to pay for organic products: Differences between virtue and vice foods (2011) — 460 citations
- Good, better, engaged? The effect of company-initiated customer engagement behavior on shareholder value (2018) — 280 citations
- Drivers of and Barriers to Organic Purchase Behavior (2015) — 269 citations
- Coproduction of Transformative Services as a Pathway to Improved Consumer Well-Being (2015) — 142 citations
- Critical Incidents and the Impact of Satisfaction on Customer Share (2008) — 205 citations