Deirdre O’Loughlin

2004

A researcher in the Science corpus: 1 paper; trusts 0 researchers and is trusted by 0 researchers here, as inferred from the citation graph.

Whom Deirdre O’Loughlin trusts overall

Their strongest outbound trust, strongest first, inferred from their citations.

  1. E. Gummesson

Who trusts Deirdre O’Loughlin overall

  1. Sharman Lichtenstein

Papers from Deirdre O’Loughlin's perspective

Ordered by how strongly the researchers Deirdre O’Loughlin trusts endorse each paper. Same corpus, a different order for every researcher.

  1. Relationship Marketing in the New Economy
  2. An exposition of consumer behaviour in the financial services industry
  3. Service failures and recovery in retail banking: the customers’ perspective
  4. A key to marketing financial services: the right mix of products, services, channels and customers
  5. The adoption of Internet financial services: a qualitative study
  6. Self-Service Technologies: Understanding Customer Satisfaction with Technology-Based Service Encounters
  7. Service-dominant logic: continuing the evolution
  8. Understanding Service Convenience
  9. Serving the world's poor, profitably. (Harvard Business Review)
  10. Advance Pricing of Services and Other Implications of Separating Purchase and Consumption

Their papers