L. Kheng

Organizational Behavior and Human Resource Management · 2010

A researcher in the Science corpus: 1 paper; trusts 2 researchers and is trusted by 0 researchers here, as inferred from the citation graph.

Subfields

Whom L. Kheng trusts overall

Their strongest outbound trust, strongest first, inferred from their citations.

  1. Nitin Seth
  2. Nelson Oly Ndubisi
  3. B. Ehigie
  4. Regan Lam
  5. Minjoon Jun
  6. G. Sureshchandar
  7. S. Deshmukh
  8. Niki Glaveli

Who trusts L. Kheng overall

  1. Elissavet Keisidou
  2. Nur Asnawi
  3. Lazaros I. Sarigiannidis

Papers from L. Kheng's perspective

Ordered by how strongly the researchers L. Kheng trusts endorse each paper. Same corpus, a different order for every researcher.

  1. Winning the battle for customers
  2. The key determinants of Internet banking service quality: a content analysis
  3. Using DEA-neural network approach to evaluate branch efficiency of a large Canadian bank (Expert systems with applications)
  4. Bank service quality: evidence from five Balkan countries
  5. Customer perceptions of service quality in the banking sector of a developing economy: a critical analysis
  6. The consumer’s reaction to delays in service
  7. A structural equation modelling of the antecedents of relationship quality in the Malaysia banking sector
  8. SME banking loyalty (and disloyalty): a qualitative study in Hong Kong
  9. Correlates of customer loyalty to their bank: a case study in Nigeria
  10. The importance of service quality in bank selection for mortgage loans

Their papers