Regan Lam

2006

A researcher in the Science corpus: 1 paper; trusts 3 researchers and is trusted by 0 researchers here, as inferred from the citation graph.

Whom Regan Lam trusts overall

Their strongest outbound trust, strongest first, inferred from their citations.

  1. Klaus Krippendorff
  2. Daniel Kahneman
  3. Amos Tversky
  4. W. Reinartz
  5. Moonkyu Lee
  6. Timothy L. Keiningham

Who trusts Regan Lam overall

  1. L. Kheng

Papers from Regan Lam's perspective

Ordered by how strongly the researchers Regan Lam trusts endorse each paper. Same corpus, a different order for every researcher.

  1. Content Analysis: An Introduction to Its Methodology
  2. The Impact of Customer Satisfaction on Share-of-Wallet in a Business-to-Business Environment
  3. The mismanagement of customer loyalty. (Harvard Business Review)
  4. Prospect theory: An analysis of decision under risk Econometrica 47
  5. Customer satisfaction and retail banking: an assessment of some of the key antecedents of customer satisfaction in retail banking
  6. A cost/benefit approach to understanding service loyalty
  7. Measuring nominal scale agreement among many raters.
  8. Nonparametric statistics for the behavioral sciences
  9. Statistics for the behavioral sciences, 2nd ed.
  10. Statistical Methods for Communication Science (Technometrics)

Their papers