Niki Glaveli

2004–2006

A researcher in the Science corpus: 2 papers; trusts 0 researchers and is trusted by 1 researcher here, as inferred from the citation graph.

Who trusts Niki Glaveli overall

1. Kazi Omar Siddiqi
2. Riadh Ladhari
3. Osman M. Karatepe
4. L. Kheng

Papers from Niki Glaveli's perspective

Ordered by how strongly the researchers Niki Glaveli trusts endorse each paper. Same corpus, a different order for every researcher.

1. Dimensions of service quality in developed and developing economies: multi‐country cross‐cultural comparisons
2. E-satisfaction: an initial examination
3. Internet Recommendation Systems
4. Customer loyalty in e-commerce: an exploration of its antecedents and consequences
5. Customerization: The next revolution in mass customization
6. Longitudinal data analysis using generalized linear models
7. Advertising as information
8. Attribution theory in social psychology
9. Understanding Service Convenience
10. Strategic challenges for the marketing of services internationally

Their papers

• Bank service quality: evidence from five Balkan countries (2006) — 133 citations
• Managing service quality in banks: customers’ gender effects (2004) — 132 citations