Y. Lee

Information Systems and Management · with Ho · 2007

A researcher in the Science corpus: 1 paper; trusts 4 researchers and is trusted by 2 researchers here, as inferred from the citation graph.

Subfields

• Information Systems and Management — 11 citations into it; #3,208 of 3,842 by trust here, #2,463 by citations
• Organizational Behavior and Human Resource Management — 9 citations into it; #7,350 of 8,741 by trust here, #6,224 by citations
• Sociology and Political Science — 7 citations into it; #18,646 of 22,756 by trust here, #13,822 by citations

Whom Y. Lee trusts overall

Their strongest outbound trust, strongest first, inferred from their citations.

1. V. Zeithaml

Who trusts Y. Lee overall

1. Xenia Papadomichelaki

Papers from Y. Lee's perspective

Ordered by how strongly the researchers Y. Lee trusts endorse each paper. Same corpus, a different order for every researcher.

1. Measuring the Customer Experience in Online Environments: A Structural Modeling Approach
2. Dimensions of e‐quality
3. Customer loyalty in e-commerce: an exploration of its antecedents and consequences
4. A Proposal to Assess the Service Quality of Online Travel Agencies: An Exploratory Study
5. The web sites of international tourist hotels and tour wholesalers in Taiwan
6. Adaptation of an information quality framework to measure customers’ behavioral intentions to use lodging Web sites
7. E-satisfaction: an initial examination
8. Service quality and e‐commerce: an exploratory analysis
9. Service quality delivery through web sites: A critical review of extant knowledge (Journal of the Academy of Marketing Science)
10. Controlling the Information Flow: Effects on Consumers' Decision Making and Preferences

Their papers

• The development of an e-travel service quality scale (2007) — 511 citations