Emotions and salesperson propensity to leave: The effects of emotional intelligence and resilience
By B. Bande, P. Fernández‐Ferrín, J. Varela, Fernando Jaramillo. 2015
157 citations recorded by the source corpus.
View Paper: https://www.semanticscholar.org/paper/f6cb3cb5d378f5247df57051a56a7208dbf8e113
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Citations in the corpus
- The Effect of Emotional Intelligence on Turnover Intention and the Moderating Role of Perceived Organizational Support: Evidence from the Banking Industry of Vietnam (2020, unknown): “003, which is consistent with the findings of the previous studies of Bande, Fernández-Ferrín, Varela, and Jaramillo [23] and Golden [76].”
- Does social capital matter for supply chain resilience? The role of absorptive capacity and marketing-supply chain management alignment (2020, background): “SCR can also be relevant to marketing, as the firm’s and its employees’ resilience influence the way marketing operations are executed, and the way marketing employees feel and behave (Bande et al., 2015).”
- Test of a mediation model of psychological capital among hotel salespeople (2017, background): “Lateness attitude and turnover lead to huge costs for the organization, and high sales force turnover is an endemic problem in a number of service industries (Bande et al., 2015; Berry et al., 2012).”
- Examining the Predictors of Resilience and Work Engagement during the COVID-19 Pandemic (2021, background): “[74] acknowledged that resilience could lead to job satisfaction and engagement.”
- Servant Leadership: A systematic review and call for future research (2019, unknown): “Leader Outcome-based control mechanisms Intrinsic motivation Bande et al. (2016)”
- Artificial Intelligence and Entrepreneurship: Implications for Venture Creation in the Fourth Industrial Revolution (2020, background): “Several issues permeate the sales function in entrepreneurial organiza - tions, including high turnover and “burnout” owing to the emotional labor associated with routine sales work (Bande et al., 2015).”