The evolving theory of quality management: The role of Six Sigma

By Xingxing Zu, Lawrence D. Fredendall, Thomas J. Douglas. 2008

620 citations recorded by the source corpus.

Subfields: Management Information Systems, Strategy and Management

View Paper: https://www.semanticscholar.org/paper/f58fba8eb4af1b5633eb908ba9a5f509d1354090

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Management Information Systems

In Strategy and Management

Citations in the corpus

The role of experience in six sigma project success: An empirical analysis of improvement projects (2012, methodology): “The DMAIC framework, together with supporting statistical (e.g., design of experiments) and non-statistical (e.g., flow charts) analysis tools, is key to learning and improvement in six sigma and thus to achieving project goals (Linderman et al., 2003, 2006; Zu et al., 2008).”
Perspectives on the productivity dilemma (2009, methodology): “Toyota’s rigorous approach to evaluating countermeasures proposed by employees foreshadowed the increasing analytical precision in the evolution of quality management methodologies, e.g., from TQM to Six Sigma ( Zu et al., 2008 ).”
Linkages between firm innovation strategy, suppliers, product innovation, and business performance: Insights from resource dependence theory (2017, background): “Cost effective innovative products can increase total market size and profits by attracting new consumers from untapped market segments (Zu et al., 2008).”
The Effects of Total Quality Management Practices on Performance and the Reasons of and the Barriers to TQM Practices in Turkey (2014, background): “Previous studies have found that knowledge, process management, and statistical control/feedback improve operational performance [8, 30, 38], inventory management performance [30], innovation performance [30, 32], social responsibility [33], customer results [30], competitive advantage [16], financi”
Linking learning and knowledge creation to project success in six Sigma Projects: An empirical investigation (2013, background): “…scholars have found that process improvement contributes to the competitive positions of organizations (Anand et al., 2009; Shah and Ward, 2003; Zu et al., 2008) and recognize the importance of knowledge management in process improvement (Choo et al., 2007; Linderman et al., 2004, 2010; Molina…”
An analysis of the Six Sigma DMAIC method from the perspective of problem solving (2012, methodology): “” Academic research, such as Zu et al. (2008) and Schroeder et al.”