Excuses and Character: Personal and Social Implications of Excuses

By B. R. Schlenker, B. Pontari, Andrew N. Christopher. 2001

176 citations recorded by the source corpus.

Subfields: Clinical Psychology, Social Psychology, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/f014fe6f2cca7c7778201c1e582af89f5c23a922

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Clinical Psychology

In Social Psychology

In Sociology and Political Science

Citations in the corpus

The Road to Reconciliation: Antecedents of Victim Willingness to Reconcile Following a Broken Promise (2004, result): “Further, it is consistent with research indicating that the provision of excuses to reduce personal responsibility tends to compromise the credibility and character of the offender in the eyes of others (Schlenker et al., 2001), which is associated with a lower willingness to reconcile.”
“Who Done It?” Attributions by Entrepreneurs and Experts of the Factors that Cause and Impede Small Business Success (2004, background): “Among the studies that have demonstrated this tendency are Jones and Davis (1965), Yandrell and Insko (1977), Freedman (1984), and Schienker, Pontari, and Christopher (2001).”
Integrity and Character: Implications of Principled and Expedient Ethical Ideologies (2008, background): “For any group to function effectively, its members must be able to count on one another to be honest, to keep their promises and do what they say they will do, to be the type of people they claim to be, and to follow their group’s prescriptions for social well-being (Schlenker et al., 2001).”
Repairing and Enhancing Trust: Approaches to Reducing Organizational Trust Deficits (2010, background): “Schlenker, Pontari, and Christopher ( 2001 ) performed a comprehensive and critical review of the research on the advantages and disadvantages of excuses and their impact on the effective functioning of individuals and groups.”
Derogating the Victim: The Interpersonal Consequences of Blaming Events on Discrimination (2003, background): “Additionally, if someone is perceived as a chronic excuse maker, then others will respond negatively to that person, even when those excuses are substantiated with supporting evidence (Schlenker et al., 2001).”
Trust Repair After An Organization-Level Failure (2009, background): “In contrast, alternative responses—excuses, reticence, or citing external attributions—will be viewed as deceptive and will therefore be less effective (Schlenker et al., 2001), given the diagnostic evidence of the organization’s partial or full responsibility for the failure, coupled with employees”
A Model of Neutralization Techniques (2018, background): “Neutralizations have the awkward position of being “universally condemned while being universally used” (Schlenker, Pontari, and Christopher 2001:15).”