Higher education teachers and emotional labour

By P. Constanti, P. Gibbs. 2004

159 citations recorded by the source corpus.

Subfields: General Health Professions, Public Administration, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/e2f454309afb5d65450e0eacc52bf9d1779ca97f

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In General Health Professions

1. Kate O’Connor
2. Simon Cassidy *
3. Hongbiao Yin
4. Karen Berry
5. L. Hollis

In Public Administration

1. Kate O’Connor
2. Simon Cassidy *
3. Hongbiao Yin
4. Karen Berry
5. L. Hollis

In Sociology and Political Science

1. Kate O’Connor
2. Gerda Hagenauer
3. Simon Cassidy *
4. Hongbiao Yin
5. Karen Berry
6. Simone E. Volet
7. L. Hollis
8. Y. Lee

Citations in the corpus

• Enhancing emotional performance and customer service through human resources practices: A systems perspective ☆ (2016, unknown): “As Constanti and Gibbs(2004)stated, “ inorder toconsider valuewe need to clarify whether emotional labouris of the samenature as physical and intellectual labour, and can therefore be measured by the same metrics.”
• Bully University? The Cost of Workplace Bullying and Employee Disengagement in American Higher Education (2015, background): “Other studies have examined the corporate sector, European trends, and the impact on health and wellness for staff facing workplace bullying (Constanti & Gibbs, 2004; Djurkovic, McCormack, & Casimir, 2008; Query & Hanely, 2010; Thomas, 2005).”
• Adaptation and validation of the teacher emotional labour strategy scale in China (2012, background): “Most studies of teachers’ emotional labour used qualitative research method (e.g. Constanti & Gibbs, 2004; Isenbarger & Zembylas, 2006; Ogbonna & Harris, 2004; O’Connor, 2008; Schutz & Zembylas, 2009; Winograd, 2003; Yin & Lee, 2012; Zembylas, 2004).”
• ‘I don’t think I could, you know, just teach without any emotion’: exploring the nature and origin of university teachers’ emotions (2014, background): “Similarly, Constanti and Gibbs (2004) found connections between the experience of frustration and the requirement to suppress stress and negative feelings in the workplace.”
• “You choose to care”: Teachers, emotions and professional identity (2008, background): “The ethical and emotional nature of teachers’ work is consistently ignored in public policies that seek to assess teacher quality (Constanti & Gibbs, 2004, p. 207).”
• Emotional Labour in University Lecturers: Considerations for Higher Education Institutions (2013, background): “It could therefore be argued that increased people contact is a factor in high emotional labour, supporting Constanti and Gibbs (2004) findings.”