Service‐driven manufacturing: Provision, evolution and financial impact of services in industrial firms

By Heiko Gebauer, G. Ren, Aku Valtakoski, Javier Reynoso. 2012

169 citations recorded by the source corpus.

Subfields: Marketing, Organizational Behavior and Human Resource Management, Strategy and Management

View Paper: https://www.semanticscholar.org/paper/dfe12cc9b8b2863f1655514a9fcfb18c7fe8371e

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Citations in the corpus

Non-linear relationship between industrial service offering and sales growth: The moderating role of network capabilities (2013, background): “Recent studies reveal that the relationship between industrial services and firm performance is far from simple, and it should be noted that the limited existing empirical research provides mixed evidence in terms of the service-firm performance link (Gebauer et al., 2012; Jacob & Ulaga, 2008; Neu &”
Servitization: Disentangling the Impact of Service Business Model Innovation on Manufacturing Firm Performance (2013, unknown): “Mixed evidence on the performance implication of servitization underscores the need for a better understanding of its value creation and appropriation processes (Gebauer et al., 2012).”
Explaining servitization failure and deservitization: A knowledge-based perspective (2017, background): “Moreover, extant evidence suggest that the financial impact of servitization—the outcome of successful servitization—is still poorly understood (Gebauer et al., 2012).”
A Service Climate Synthesis and Future Research Agenda (2014, background): “…a service climate framework’s utility in analyzing key contemporary issues in service management: an overall service orientation in manufacturing (Gebauer et al. 2012), the cocreation of value (Hibbert, Winklhofer, and Temerak 2012), and the potential relationship between service climate and…”
Only the Brave: Product Innovation, Service Business Model Innovation, and Their Impact on Performance (2016, background): “A number of more recent studies, however, reported mixed evidence concerning its impact on performance (see Gebauer et al. 2012 for an overview).”
Examining the influence of service additions on manufacturing firms' bankruptcy likelihood (2017, background): “Moreover, in prior studies, firm performance has been measured using financial indicators such as profit, revenue or market value (Gebauer et al., 2012; Eggert et al., 2014a), or through perceptual measures (e.”
Why Do Servitized Firms Fail? A Risk-Based Explanation (2015, background): “Rather, research suggests that each firm needs to make the appropriate choice according to the specific service strategy that it intends to pursue (Gebauer et al, 2012; Oliva et al., 2012).”