The Effect of Management Commitment To Service On Employee Service Behaviors: the Mediating Role of Job Satisfaction
By Hyun Jeong Kim, Pimtong Tavitiyaman, Woo Gon Kim. 2009
155 citations recorded by the source corpus.
Subfields: Organizational Behavior and Human Resource Management, Strategy and Management
View Paper: https://www.semanticscholar.org/paper/b419ed7c286ec006f776bb65d7057051637009d4
How researchers see this paper
The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.
In Organizational Behavior and Human Resource Management
- Heesup Han
- Sanghyeop Lee
- Bee‐Lia Chua
- Bonhak Koo
- Osman M. Karatepe
- Stephen Boyle
- Jongsik Yu
- Abdul Rahim Zumrah
In Strategy and Management
Citations in the corpus
- Does Job Embeddedness Mediate the Effect of Work Engagement on Job Outcomes? A Study of Hotel Employees in Cameroon (2012, unknown): “These data collection practices are consistent with the works of Crossley et al. (2007) , Halbesleben and Wheeler (2008) , and Kim, Tavitiyaman, and Kim (2009) .”
- Relationships among Emotional and Material Rewards, Job Satisfaction, Burnout, Affective Commitment, Job Performance, and Turnover Intention in the Hotel Industry (2020, background): “Because employees are the rewards recipients, their perceptions of rewards are crucial to understanding the relationship between rewards and outcomes (Chiang & Birtch, 2008; Kim et al., 2009).”
- Do job resources moderate the effect of emotional dissonance on burnout (2011, methodology): “The original/short version of the perceived organizational support scale was used in empirical studies in the hospitality management and marketing literatures (Kim et al., 2009; Susskind et al., 2000; Walters and Raybould, 2007).”
- The Effects of Coworker and Perceived Organizational Support on Hotel Employee Outcomes (2012, background): “Koh and Boo (2004) forcefully argue that similar response rates can be considered high and nonresponse bias may not be a critical problem in empirical studies.”
- The effects of perceived organizational support and job satisfaction on transfer of training (2015, background): “This also supports growing research evidence indicating that where perceptions of organizational practices impact on employees’ behavior, this will often be through the mechanism of employees’ satisfaction toward their job (Kim et al., 2009; Koster et al., 2011; Suliman, 2007).”