Chameleonic or Consistent? A Multilevel Investigation of Emotional Labor Variability and Self-Monitoring

166 citations recorded by the source corpus.

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

Is Consistently Unfair Better than Sporadically Fair? An Investigation of Justice Variability and Stress (2017, methodology): “Similar to other research assessing variability constructs (e.g., Scott et al., 2012), we conducted a multilevel experience-sampling study in the field.”
Job characteristics and teacher well-being: the mediation of teacher self-monitoring and teacher self-efficacy (2019, background): “High self-monitors exhibit both willingness and effectiveness in expression management while lower self-monitoring appears to be associated with the abusive behaviours of supervisors under stress (Lam et al., 2017; Scott et al., 2012).”
Perceived progress variability and entrepreneurial effort intensity: The moderating role of venture goal commitment (2015, result): “Such operationalization is consistent with past studies that examined other forms of variability (e.g., Ilies and Judge, 2002 on mood and job satisfaction variability; Oosterwegel et al., 2001 on selfesteem variability; and Scott et al., 2012 on emotional labor variability).”
From Every Direction–-How Personality Traits and Dimensions of Project Managers Can Conceptually Affect Project Success (2013, background): “Low self-monitors show little regard for the appropriateness of their expressions and behaviors (Scott et al., 2012).”