Explaining the protective effect of trait emotional intelligence regarding occupational stress: Exploration of emotional labour processes

By M. Mikolajczak, Clémentine Menil, Olivier Luminet. 2007

434 citations recorded by the source corpus.

Subfields: General Health Professions, Organizational Behavior and Human Resource Management, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/a39fdded0a2a09b81d0d466389aa00f7503c3f65

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In General Health Professions

In Organizational Behavior and Human Resource Management

In Sociology and Political Science

Citations in the corpus

The moderating effect of trait emotional intelligence on mood deterioration following laboratory-induced stress (2009, background): “As a matter of fact, statistics from a longitudinal study in the workplace suggest that people scoring high on trait EI measures are thrice as less likely to burn-out as people scoring low (Mikolajczak, Menil, and Luminet, 2007).”
Counterproductive work behavior among frontline government employees: Role of personality, emotional intelligence, affectivity, emotional labor, and emotional exhaustion (2016, background): “For example, Austin, Dore, and O’Donovan (2008) and Mikolajczak et al. (2007) have shown that the relationship between EI and emotional labor (surface acting dimension) is negative; Brotheridge (2006) has shown that there is no relationship between these two constructs; Wong and Law (2002) have…”
Perceived organizational politics, emotional intelligence and work outcomes: Empirical exploration of direct and indirect effects (2014, background): “Although a few studies explored the possibility that intervening variables mediate the relationship between emotional intelligence and work outcomes (Mikolajczak et al., 2007; Petrides and Furnham, 2006), not enough is known about these potential mediators.”
Emotional labour, burnout and job satisfaction in UK teachers: the role of workplace social support (2011, background): “Evidence is also accumulating that emotional intelligence is an important personal resource that helps employees cope successfully with emotion work, and helps build resilience to stress more generally (Giardini & Frese, 2006; Kinman & Grant, 2011; Mikolajczak et al., 2007).”