An empirical study of the effects of interactivity on web user attitude

By Hock Hai Teo, Lih-Bin Oh, Chunhui Liu, Kwok Kee Wei. Int. J. Hum. Comput. Stud., 2003

538 citations recorded by the source corpus.

Subfields: Information Systems and Management, Organizational Behavior and Human Resource Management, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/88bc4202901f537cc487c067b223e062fd555603

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In Information Systems and Management

In Organizational Behavior and Human Resource Management

In Sociology and Political Science

Citations in the corpus

Manipulating perceived social presence through the web interface and its impact on attitude towards online shopping (2007, methodology): “This incremental design has been adopted by similar studies, such as Schaffer and Hannafin (1986), Burgoon et al. (2000) and Teo et al. (2003).”
The Effects of Information Format and Shopping Task on Consumers' Online Shopping Behavior: A Cognitive Fit Perspective (2004, background): “As a consequence, Web interface design plays a significant role in affecting consumers’ online shopping performance and attitude toward the Web site [25, 56, 74].”
The Impact of Infusing Social Presence in the Web Interface: An Investigation Across Product Types (2005, unknown): “[97].”
Enhancing perceived interactivity through network externalities: An empirical study on micro-blogging service satisfaction and continuance intention (2012, background): “For example, although increased interactivity has been proved to positively affect users' attitudes toward a website [64] and to increase website loyalty [12], more studies directed at enhancing the perception of interactivity are still needed.”
Investigating the Influence of the Functional Mechanisms of Online Product Presentations (2007, unknown): “…an information sys-tem provides users with autonomy in determining the material they want to examine and the pace at which they want to proceed, as well as providing synchronous feedback that permits users to carry on a two-way communication with a system (Kettanurak et al. 2001, Teo et al. 2003).”
Perceived interactivity leading to e-loyalty: Development of a model for cognitive-affective user responses (2009, methodology): “Relationships of perceived interactivity to efﬁciency and effectiveness are based on the work of Teo et al. (2003) and as noted above represent cognitive elements of the model.”
Effects of Interactivity on Website Involvement and Purchase Intention (2010, background): “Existing studies that examine the impacts of interactivity (e.g., Teo et al., 2003) have doubtlessly provided good general insights to practitioners but have not attempted to investigate interactivity components separately.”
An Integrated Model for Customer Online Repurchase Intention (2011, unknown): “In order to improve customer satisfaction and the perception of website usefulness, online vendors may add features that give rise to high levels of website interactivity, which include online chat, online forum, and so on [40].”
Antecedents and consequences of mobile phone usability: Linking simplicity and interactivity to satisfaction, trust, and brand loyalty (2015, background): “Interactivity entails the sense of fun and satisfaction, improved user engagement, and subsequent performance quality [11].”
Design aesthetics leading to m-loyalty in mobile commerce (2006, background): “In recent technology adoption studies, dependent variables have been attitude [87], acceptance [82], preference, satisfaction [64,65], intention [3,35,59], and actual use [15].”