The Impact of Infusing Social Presence in the Web Interface: An Investigation Across Product Types

By Khaled Hassanein, Milena M. Head. International Journal of Electronic Commerce, 2005

377 citations recorded by the source corpus.

Subfields: Marketing, Organizational Behavior and Human Resource Management, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/2be544c9fc8d85fadca2a317d30804613dc0875e

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Marketing

1. Yao-bin Lu
2. Lingyun Qiu
3. Izak Benbasat
4. Ling Zhao
5. Sumeet Gupta

In Organizational Behavior and Human Resource Management

1. Ling Zhao
2. Yao-bin Lu
3. Sumeet Gupta
4. Hong Zhang
5. J. Koch
6. Lingyun Qiu
7. Izak Benbasat
8. B. Frommeyer

In Sociology and Political Science

1. Lingyun Qiu
2. Sumeet Gupta
3. Ling Zhao
4. Yao-bin Lu
5. Hong Zhang
6. J. Koch
7. Izak Benbasat
8. B. Frommeyer

Citations in the corpus

• Evaluating Anthropomorphic Product Recommendation Agents: A Social Relationship Perspective to Designing Information Systems (2009, methodology): “these anthropomorphic representations could be either photographs of other people [44, 106] or a variety of software-generated “talking faces” [68, 113, 122].”
• Online Shopping Motives during the COVID-19 Pandemic—Lessons from the Crisis (2020, background): “Previous research that focuses on hedonic motivation has emphasized that apparel companies and retailers should increase the appeal, interesting features, and intuitiveness of their online stores [91,92].”
• What motivates customers to participate in social commerce? The impact of technological environments and virtual customer experiences (2014, background): “Social presence can influence customers’ pleasure and create a sense of psychological closeness leading to flow [25].”