Design aesthetics leading to m-loyalty in mobile commerce

By Dianne Cyr, Milena M. Head, Alex Ivanov. Information Manager (The), 2006

826 citations recorded by the source corpus.

Subfields: Information Systems and Management, Organizational Behavior and Human Resource Management, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/3aaf03126783fe4de2ca4ac41bba5b8f3a9d99f6

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In Information Systems and Management

In Organizational Behavior and Human Resource Management

In Sociology and Political Science

Citations in the corpus

Antecedents and consequences of mobile phone usability: Linking simplicity and interactivity to satisfaction, trust, and brand loyalty (2015, background): “[31] also conceptualized ease of use, the key aspect of usability, as an antecedent to mobile service loyalty.”
Increasing trust in mobile commerce through design aesthetics (2010, methodology): “Example can be seen from a comparison between Cyr et al. (2006) and ours.”
The role of atmospheric cues in online impulse-buying behavior (2013, result): “The impact of shopping enjoyment on impulse-buying behavior has been clearly demonstrated in a bricks-and-mortar store-based environment (Beatty and Ferrell 1998). In the context of e-stores, however, previous studies have obtained mixed results. On the basis of flow theory, Koufaris (2002) and Kouf”
Culture-Technology Fit: Effects of Cultural Characteristics on the Post-Adoption Beliefs of Mobile Internet Users (2007, background): “In the field of IS, the optimistic prediction, in which the mobile Internet will be growing at an astonishing rate and is expected to surpass the desktop-based Internet in a few years [11], has promoted extensive research on the critical factors of mobile Internet services adoption [36, 40, 41, 46, ”
Mobile Application Usability: Conceptualization and Instrument Development (2015, background): “…literature (e.g., ease of use; Venkatesh 2000; Venkatesh, Morris et al. 2003) with HCI principles (e.g., design aesthetics), as well as with concepts from the marketing research discipline (e.g., satisfaction) (see Cyr et al. 2006; Cyr et al. 2009; Huang et al. 2006; Urbaczewski and Koivisto 2007).”
Online purchase determinants of loyalty: the mediating effect of satisfaction in tourism (2016, background): “Some research has also focused on hedonic elements of a website, as they contribute to the user’s experience (e.g., Cyr et al. 2006).”
The Role of Augmented Reality for Experience-Influenced Environments: The Case of Cultural Heritage Tourism in Korea (2018, background): “Cyr, Head, and Ivanov (2006) showed that the design aesthetics of mobile commerce significantly influence both perceived usefulness and enjoyment in performing information retrieval tasks on the Lonely Planet website.”
What drives in-app purchase intention for mobile games? An examination of perceived values and loyalty (2016, background): “Loyalty is also an important determinant of purchase intention (Flavián et al. 2006; Cyr et al. 2006).”