Investigating the Influence of the Functional Mechanisms of Online Product Presentations

By Zhenhui (Jack) Jiang, Izak Benbasat. 2007

593 citations recorded by the source corpus.

View Paper: https://www.semanticscholar.org/paper/ee8e20cfa8a6ef39492667f30505d1e445d3e88c

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Citations in the corpus

Helpfulness of Online Product Reviews as Seen by Consumers: Source and Content Features (2013, background): “Meanwhile, the second category of studies centers on the assessment of product review helpfulness from the perspective of the content-based feature [40, 51, 62, 65] with explicit consideration of content abstractness.”
What motivates customers to participate in social commerce? The impact of technological environments and virtual customer experiences (2014, background): “As a key distinguishing design feature, interactivity has been found to influence customers’ response to an online medium [30].”
Perceived interactivity leading to e-loyalty: Development of a model for cognitive-affective user responses (2009, background): “For instance, Jiang and Benbasat (2007) discovered that vividness and interaction of consumer product displays for a watch and Personal Data Assistant (PDA) resulted in enjoyment and ultimately in positive user intentions to return to a website or to purchase from it.”
The Impact of Presentation Mode and Product Type on Online Impulse Buying Decisions (2016, methodology): “For example, customers can visually inspect a product by enlarging, zooming, or rotating it [Jiang & Benbasat 2005].”
Effects of Interactivity on Website Involvement and Purchase Intention (2010, background): “Among the various design characteristics, interactivity stands out as a key and distinguished factor that impacts web users’ response to a website (Agarwal and Venkatesh, 2002; Jiang and Benbasat, 2007).”
Psychological Ownership Motivation and Use of Social Media (2015, unknown): “…such as World of Warcraft, a high level of interactivity in the virtual world (e.g., modifying the landscape or content of a mediated environment in real time) creates a sense of control in the participant’s mind, which can instill and reinforce a sense of enjoyment (Jiang and Benbasat, 2007).”
Balance and Sequence in Online Reviews: How Perceived Usefulness Affects Attitudes and Intentions (2012, background): “…information can be described as the perceived ability of the information to provide the information seekers with relevant product information that helps them in understanding and evaluating the quality and performance of the target object (Ahluwalia and Gürhan-Canli 2000; Jiang and Benbasat 2007).”
The Affective Response Model: A Theoretical Framework of Affective Concepts and Their Relationships in the ICT Context (2013, background): “Shopping Enjoyment Jiang and Benbasat 2007; Koufaris 2002 An affective or emotional response as part of experience in shopping online.”
Creating Effective Online Customer Experiences (2018, background): “…experience goes beyond cognitive (informativeness) and affective (entertainment) dimensions typically conceptualized in extant research (Novak, Hoffman, and Yung 2000) and also includes social (social presence; Wang et al. 2007) and sensory (sensory appeal; Jiang and Benbasat 2007a) dimensions.”