Manipulating perceived social presence through the web interface and its impact on attitude towards online shopping

By Khaled Hassanein, Milena M. Head. Int. J. Hum. Comput. Stud., 2007

1,017 citations recorded by the source corpus.

Subfields: Information Systems and Management, Marketing, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/6424f78615bfdc88075745bb0e0bc86b70b22b98

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Citations in the corpus

A Systematic Review of Social Presence: Definition, Antecedents, and Implications (2018, background): “In addition, researchers frequently hypothesize that increasing the salience of the mediated communication partner will naturally lead to more positive social outcomes (e.g., Fogg and Tseng, 1999; Hassanein and Head, 2007).”
UvA-DARE (Digital Academic Repository) Privacy concerns in chatbot interactions (neutral): “Furthermore, we measured power usage [29], belief in machine heuristic [34], and enjoyment [23] as control variables.”
Alexa, she's not human but… Unveiling the drivers of consumers' trust in voice‐based artificial intelligence (2021, background): “Several studies investigate the variables influencing users' attitude in the consumers – technology interaction including functional elements (Cyr et al., 2007; Venkatesh et al., 2003), perceived social presence (Ye et al., 2019), and trust (Hassanein & Head, 2007).”
Humanizing Products with Handwritten Typefaces (2018, background): “Fourth, our work contributes to social presence theory, which traditionally has applied to technology-mediated communications (Gefen and Straub 2003, 2004; Hassanein and Head 2007).”
Creating Effective Online Customer Experiences (2018, background): “It can also increase pleasure, arousal, and flow during online shopping (Wang et al. 2007), as well as purchase intentions (Hassanein and Head 2007) and loyalty (Cyr et al. 2007).”
An Integrated Model for Customer Online Repurchase Intention (2011, neutral): “However, to our knowledge, online shopping enjoyment has been most tested as an influential antecedent of attitude [21] or the initial purchase intention [5].”
Donate Time or Money? The Determinants of Donation Intention in Online Crowdfunding (2019, background): “In social-virtual environments, social presence theory (SPT) is adopted to study users’ behaviors [17,18].”
Computer use by older adults: A multi-disciplinary review (2010, background): “For example, the level of social presence of the online interface (an Environment construct) has been shown to positively impact antecedents to attitudes towards shopping websites using student samples (e.g. Hassanein & Head, 2007).”
Social Presence, Trust, and Social Commerce Purchase Intention: an Empirical Research (2016, background): “…ease of use and usefulness) and institutional structures (e.g. structural assurance, situational normality and feedback mechanisms), paying very little attention to social factors (Kim & Park, 2013) except social presence of web interface (e.g., Gefen & Straub, 2004; Hassanein & Head, 2007).”
Online purchase determinants of loyalty: the mediating effect of satisfaction in tourism (2016, background): “,Several studies have also been conducted in order to find how social presence can be induced on online sites (Hassanein and Head, 2007; Cyr et al., 2007).”