Workgroup emotional intelligence: scale development and relationship to team process effectiveness and goal focus

By Peter J. Jordana, Neal M. Ashkanasyb, Charmine E. J. Härtelb, Gregory S. Hooperb. 2002

608 citations recorded by the source corpus.

Subfields: Clinical Psychology, Organizational Behavior and Human Resource Management, Social Psychology

View Paper: https://www.semanticscholar.org/paper/868ab0f1d1c42f94c421e4f1ff296ac9e0ebb776

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Clinical Psychology

1. R. Humphrey
2. Shanshan Qian
3. Chao Miao
4. K. V. Petrides
5. C. Cherniss
6. Adrian Furnham
7. J. Pérez
8. Stéphane Côté

In Organizational Behavior and Human Resource Management

1. R. Humphrey
2. Neal M. Ashkanasy
3. Shanshan Qian
4. Chao Miao
5. Ashlea Troth
6. Peter J. Jordan
7. C. Cherniss
8. Stéphane Côté

In Social Psychology

1. R. Humphrey
2. Shanshan Qian
3. Chao Miao
4. Neal M. Ashkanasy
5. K. V. Petrides
6. C. Cherniss
7. J. Pérez
8. Ashlea Troth

Citations in the corpus

• Emotional and learning capability and their impact on product innovativeness and firm performance (2007, background): “However, a recent and relevant approach taken in the HR as well as organizational behavior literature is the emotional capability of employees (Jordan et al., 2002; Huy, 1999).”
• A multilevel model of emotional skills, communication performance, and task performance in teams (2012, methodology): “This may be via modeling behavior or it might be through formal training processes such as team building and training (Jordan et al., 2002).”
• Enhancing decisions and decision‐making processes through the application of emotional intelligence skills (2011, background): “Druskat and Wolff (2001) and Jordan et al. (2002) noted that Self awareness Social awareness Self-management Relationship management Emotional selfawareness Accurate selfassessment Empathy Service orientation Organizational awareness Empathy Self control Trustworthiness Conscientiousness…”
• Emotional Intelligence Training: A Case of Caveat Emptor (2006, background): “Elsewhere Jordan et al. (2002) have criticized ability measures of EI for failing to acknowledge the extent to which social and cultural influences and cues play a large part in aspects of emotional expression and management.”
• Emotional Intelligence: Toward Clarification of a Concept (2010, background): “Similarly, EI should be more important for team performance than individual performance (Jordan et al., 2002; Jordan & Troth, 2004).”