The effect of workplace incivility on service employee creativity: the mediating role of emotional exhaustion and intrinsic motivation

By Won‐Moo Hur, Taewon Moon, Jaekyoon Jun. 2016

172 citations recorded by the source corpus.

Subfields: Organizational Behavior and Human Resource Management, Radiological and Ultrasound Technology, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/7b70769b1800c76c766df3a7b31a4b99bda85ff1

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Organizational Behavior and Human Resource Management

1. Olusegun A. Olugbade
2. Turgay Avcı
3. U. Alola
4. Ali Öztüren
5. Osman M. Karatepe
6. A. Grobelna

In Sociology and Political Science

1. Olusegun A. Olugbade
2. Turgay Avcı
3. U. Alola
4. Ali Öztüren

Citations in the corpus

• Customer incivility and employees' outcomes in the hotel: Testing the mediating role of emotional exhaustion (2019, background): “Supportive mechanism and continued training program should be developed to help the victims (employees) of CIVT manage the aftermath feelings of the effects (Hur et al., 2016).”