Embarrassment in Consumer Purchase: The Roles of Social Presence and Purchase Familiarity

By Darren W. Dahl, R. Manchanda, Jennifer J. Argo. 2001

438 citations recorded by the source corpus.

Subfields: Social Psychology, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/79134e4a63ab0d286f4214425f9936a1ddbd21bb

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Citations in the corpus

Causes of ambiguity aversion: Known versus unknown preferences (2008, background): “Even imagined social encounters have been shown to be sufficient to induce embarrassment and FNE (Dahl et al. 2001; Miller and Leary 1992).”
Humanizing Products with Handwritten Typefaces (2018, background): “However, in consumer behavior research, the term social presence refers to the co-presence of others in the same environment (Argo, Dahl, and Manchanda 2005; Dahl, Manchanda, and Argo 2001; Jiang, Hoegg, and Dahl 2013; Ramanathan and McGill 2007).”
Schadenfreude as a consumption-related emotion: Feeling happiness about the downfall of another's product (2009, background): “Other researchers have responded to Richins' (1997 ,p . 144) call for “research that examines, in depth, the character of individual consumption-related emotions and that identifies their antecedent states,” leading to investigations of specific consumption-related emotions such as sympathy and empa”
Domo Arigato Mr. Roboto (2017, background): “…research implicitly assumes that social agents that service consumers encounter are other humans (i.e., employees and/or other consumers) and has studied, for example, the effects of consumers’ awareness of (real or imagined) social agents in retail settings (cf. Dahl, Manchanda, and Argo 2001).”
A stranger's touch : effects of accidental interpersonal touch on consumer evaluations and shopping time (2012, background): “Embarrassment is a negative emotion that results from events that increase the threat of an unwanted evaluation from an audience (Dahl, Manchanda, and Argo 2001).”
Individualistic orientation and consumer susceptibility to interpersonal influence (2005, background): “Others have been shown to affect consumer decision processes, whether they were known or unknown to the target, present during the choice task or simply imagined ( Dahl et al. , 2001”