Trust and the Unintended Effects of Behavior Control in Virtual Teams

By Gabriele Piccoli, Blake Ives. MIS Q., 2003

475 citations recorded by the source corpus.

Subfields: Communication, Management of Technology and Innovation, Social Psychology

View Paper: https://www.semanticscholar.org/paper/6eaae20bf07ca59f53d5e59aa5028de14e108950

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In Communication

In Management of Technology and Innovation

In Social Psychology

Citations in the corpus

Social Capital and Knowledge Integration in Digitally Enabled Teams (2008, background): “Digitally enabled team members are sometimes separated by Information Systems Research 19(3), pp. 314–334, © 2008 INFORMS space and lack traditional monitoring mechanisms for maintaining a sense of social control necessary for team coordination (Jarvenpaa et al. 1998, Piccoli and Ives 2003).”
Individual Swift Trust and Knowledge-Based Trust in Face-to-Face and Virtual Team Members (2009, methodology): “Second, well-established rules for using ICt media could increase the level of perceived control [61, 114] and, in turn, reduce the level of perceived risk.”
Psychological Contract Violation in Online Marketplaces: Antecedents, Consequences, and Moderating Role (2005, unknown): “This is also consistent with the IS literature that shows that people often blame unrelated others just because they are perceived as being similar to the ones who caused harm (Piccoli and Ives 2003).”
Outsourcing to an Unknown Workforce: Exploring Opensourcing as a Global Sourcing Strategy (2008, methodology): “PCT has since been widely used in studies on employment relationships (Anderson and Chalk, 1998) and has featured in several IS research studies (e.g. Ang and Slaughter, 2001; Piccoli and Ives, 2003; Koh et al., 2004; Raghu et al., 2004; Miranda and Kavan, 2005; Pavlou and Gefen, 2005).”
The Role of Communication and Trust in Global Virtual Teams: A Social Network Perspective (2011, background): “I v e s [ 81 ] T h i s a r t i c l e r epo r t s on a l ong i t ud i na l s t ud y e x p l o r i ng t he e ff e c t o f beha v i o r c on t r o l on t r u s t i n t he t e m po r a r y v i r t ua l t ea m s .”
Understanding dynamics between initial trust and usage intentions of mobile banking (2009, background): “With the surge of e-commerce, more studies are being conducted on the conceptual structure and formation mechanisms of trust (Ba & Pavlou, 2002; Bhattacherjee, 2002; Gefen et al ., 2003; Pauleen, 2003; Piccoli & Ives, 2003; Brown et al ., 2004; Paul & McDaniel, 2004; Pavlou & Gefen, 2004).”
Virtual Teams: What Do We Know and Where Do We Go From Here? (2004, unknown): “Furthermore, a recent study by Piccoli and Ives (2003) found that the use of behavioral controls, such as having members file weekly reports and assigning specific tasks, were associated with a decline in trust among VT members.”
Toward Contextualized Theories of Trust: The Role of Trust in Global Virtual Teams (2004, background): “Research on global virtual teams has observed such attribution errors (Cramton 2001, Piccoli and Ives 2003).”
Bridging the Qualitative-Quantitative Divide: Guidelines for Conducting Mixed Methods Research in Information Systems (2013, methodology): “The second paper, by Piccoli and Ives (2003), examined the role of behavioral control on trust decline in virtual teams.”
Trust and Privacy Concern Within Social Networking Sites: A Comparison of Facebook and MySpace (2007, background): “Trust is also important for successful online interactions (Coppola, Hiltz, and Rotter, 2004, Jarvenpaa and Leidner, 1998, Meyerson, 1996, Piccoli and Ives, 2003).”