The effect of certification with the ISO 9000 Quality Management Standard: A signaling approach

By Ann Terlaak, Andrew A. King. 2006

556 citations recorded by the source corpus.

Subfields: Management Information Systems, Strategy and Management

View Paper: https://www.semanticscholar.org/paper/65b1e91e4f5d406993e7f4f99180bde4eba10f74

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In Management Information Systems

In Strategy and Management

Citations in the corpus

Quality Management and Job Quality: How the ISO 9001 Standard for Quality Management Systems Affects Employees and Employers (2008, background): “profitable for firms that already had higher quality, as Terlaak and King (2006) argue.”
Green Management Matters Only if it Yieds More Green: An Economic/Strategic Perspective (2009, background): “ISO 14001 allows companies to signal their environmental responsibility to customers, which allows these customers to factor in the level of ESR of their suppliers in their purchasing decisions (Christmann & Taylor, 2002; Terlaak & King, 2006).”
GOOD FENCES MAKE GOOD NEIGHBOURS: A LONGITUDINAL ANALYSIS OF AN INDUSTRY SELF-REGULATORY INSTITUTION (2018, unknown): “The literature on industry self-regulation suggests two possible mechanisms: the institution might forestall the threat of industrywide stakeholder sanctions (Stefanadis, 2003), or it might direct sanctions away from it members (Terlaak & King, 2006).”
From quality to innovation: Evidence from two French Employer Surveys (2009, background): “Being certified is a positive signal concerning quality improvement (Terlaak and King, 2006), what influenced decision that certified firms present firms with Top Quality Level established inside firm.”
How Firms Respond to Mandatory Information Disclosure (2012, unknown): “We obtained annual employment data from NETS and used log employment in our models to reduce skew.”
ISO 14001 certification and financial performance: selection-effect versus treatment-effect (2011, methodology): “Other authors who accept the need to control for selectioneffects have used methodologies to control for its influence (Corbett et al., 2005; Naveh and Marcus, 2005; Terlaak and King, 2006).”
The impact of contextual factors on the efficacy of ISO 9000 adoption (2013, background): “The financial performance improvement is expected to arise from enhanced operational efficiency, which translates directly into cost reductions (Terlaak and King, 2006).”
Hidden Badge of Honor: How Contextual Distinctiveness Affects Category Promotion among Certified B Corporations (2017, background): “For instance, despite widespread scholarly agreement that certifications can offer important legitimacy or promotional benefits (Rao, 1994; Terlaak & King, 2006; Wade, Porac, Pollock, & Graffin, 2006), recent research has puzzled over the fact that companies routinely abstain from promoting…”
Why do manufacturing facilities introduce environmental management systems? Improving and/or signaling performance ☆ (2009, background): “(See Johnstone et al., 2007a for a comparison of policy frameworks across these vectors.)”
The Paradox of Corporate Social Responsibility Standards (2013, unknown): “For example, Terlaak and King (2006) analyzed US manufacturing facilities to test whether certification with the ISO 9000 Quality Management Standard generated a competitive advantage.”
11 Postcards from the Edge (2007, background): “Terlaak and King (2006) reported that certification is associated with a moderate increase in production—suggesting that certification helps attract marginal customers.”
Innovation, quality management and learning: Short-term and longer-term effects (2017, background): “, 2003), sales growth (Terlaak and King, 2006), business performance (Terziovski et al.”