Experiencing Mistreatment at Work: the Role of Grievance Filing, Nature of Mistreatment, and Employee Withdrawal

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Faculty Experiences with Bullying in Higher Education (2010, background): “The literature on work withdrawal is rich with the ways that people can “exit” the situation while remaining physically present (Boswell & Olson-Buchanan, 2004).”
The Determinants of Alternative Forms of Workplace Voice (2012, background): “Over the past few decades, significant attention has also been given to alternative forms of voice, ranging from formal suggestion systems to grievance behavior to whistle-blowing (Boswell & Olson-Buchanan, 2004; Miceli & Near, 1994).”
A Model of Third Parties' Morally Motivated Responses to Mistreatment in Organizations (2011, methodology): “These scales included items from measures of voice and social-coping (e.g., Boswell & Olson-Buchanan, 2004; Wasti & Cortina, 2002), social support (e.g., Gjesfjeld et al., 2007), advocacy-seeking and reprimanding (Wasti & Cortina, 2002), and gossip (drawn from measures of mistreatment: e.g., Glomb,…”
Coping with abusive supervision: The neutralizing effects of ingratiation and positive affect on negative employee outcomes (2007, background): “Other consequences include heightened levels of emotional exhaustion, perceived work–family conflict, turnover intentions, and decreased levels of job satisfaction and organizational commitment (Ashforth, 1997; Boswell & Olson-Buchanan, 2004; Tepper, 2000).”