Customer acceptance of internet banking in Estonia

By Kent Eriksson, Katri Kerem, Daniel Nilsson. 2005

469 citations recorded by the source corpus.

Subfields: Information Systems and Management, Organizational Behavior and Human Resource Management, Strategy and Management

View Paper: https://www.semanticscholar.org/paper/48abd588d1bf812d8dea2b8d779b99c886ecfb3d

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In Information Systems and Management

In Organizational Behavior and Human Resource Management

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Citations in the corpus

Internet banking and customer satisfaction in Pakistan (2015, background): “In earlier time, many research studies related to the recognition and execution of Internet banking by the customers have been conducted (Polatoglu and Ekin, 2001; Eriksson et al., 2005; Musiime and Ramadhan, 2011).”
Examining factors influencing Jordanian customers’ intentions and adoption of internet banking: Extending UTAUT2 with risk (2018, methodology): “…the information system, customers usually are involved in a cognitive trade-off process between the utilities expected from using technology and the effort that should be done to use this technology (Celik, 2008; Davis et al., 1989; Eriksson et al., 2005; Kim and Forsythe, 2010; Wang et al., 2003).”
Trust and distrust in online banking: Their role in developing countries (2007, background): “fifty-seven percent of Internet users also use online banking (Eriksson et al., 2005).”
A systematic review of Internet banking adoption (2014, unknown): “Te Theory 12 (Karjaluoto et al., 2002) Karjaluotoet al. 2002 Finland D A – 13 (Liao and Cheung, 2002) Liao and Cheung 2002 Singapore D A – 14 (Suh and Han, 2002) Suh and Han 2002 South Korea R TAM 15 (Wungwanitchakorn, 2002) Wungwanitchakorn 2002 Thailand R IDT, TRA 16 (Chau and Lai, 2003) Chau and ”
Factors affecting adoption of online banking: A meta-analytic structural equation modeling study (2015, methodology): “, [18, 31, 36, 53, 59, 66, 81, 89, 95]) provided the required effect sizes for the relationships that have not been hypothesized in our proposed research model 2, but are required for conducting the randomeffects MASEM.”
A cross-cultural study of the intention to use mobile banking between Lebanese and British consumers: Extending UTAUT2 with security, privacy and trust (2019, background): “…on technology adoption was important, especially considering that around 65% of a US survey respondents were concerned about the security of mobile payments and consequently the breach of their private information by hackers for example a fact that was re ﬂ ected in multiple studies [7,11 – 14].”
Extending the UTAUT model to understand the customers' acceptance and use of internet banking in Lebanon: A structural equation modeling approach (2016, background): “…associated with such use, the perceptions of the required skills, infrastructures (e.g. computers, internet, etc.), uncertainty such as security risks and trust; the service effectiveness and the knowledge about transferring online (Eriksson et al. , 2005; Yousafzai, 2012; Kuisma et al. , 2007).”
Factors influencing adoption of mobile banking by Jordanian bank customers: Extending UTAUT2 with trust (2017, background): “Over the prior IS/IT literature, it has been largely argued that individuals’ perception of the system usefulness is strongly influenced by the extent of how much such system is ease to use and does not require too much efforts (Davis et al., 1989; Eriksson et al., 2005).”
The influence of attraction on internet banking: an extension to the trust‐relationship commitment model (2006, background): “Privacy, security and ethics (shared value) are important elements in the internet banking (Eriksson et al., 2005; Mukherjee and Nath, 2003).”
Consumer adoption of Internet banking in Jordan: Examining the role of hedonic motivation, habit, self-efficacy and trust (2015, background): “Likewise, TR and SE have been widely noticed over the prior literature of IB as crucial factors predicting customers’ intention and adoption of such an emerging system (Akhlaq and Ahmed, 2013; Eriksson et al., 2005; Wang et al., 2003).”
Online banking adoption: an empirical analysis (2010, background): “However, according to Field (2005), correlation coefficient should not go beyond 0.”