Consumer adoption of Internet banking in Jordan: Examining the role of hedonic motivation, habit, self-efficacy and trust

By Ali Abdallah Alalwan, Yogesh Kumar Dwivedi, Nripendra P. Rana, Banita Lal, Michael D. Williams. Journal of Financial Services Marketing, 2015

292 citations recorded by the source corpus.

Subfields: Information Systems and Management, Organizational Behavior and Human Resource Management, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/4dd50f9e5285bc00def8781e78aee85076fad1d6

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Citations in the corpus

The extended Unified Theory of Acceptance and Use of Technology (UTAUT2): A systematic literature review and theory evaluation (2021, background): “…focused on same user class as in UTAUT2 (i.e. Consumers) and extended the theory with addition of new attributes such as Self-efficacy, Trust (e.g., Alalwan et al., 2015) and/or enriching existing attributes such as Performance expectancy, Effort expectancy (e.g., Alalwan et al., 2017; Hew et al.,…”
Factors influencing adoption of mobile banking by Jordanian bank customers: Extending UTAUT2 with trust (2017, methodology): “According to prior literature of Mobile banking, trust (TR) has been highly approved as crucial factor determining customer’s perception and intention to adopt such technology (Alalwan et al., 2015b; Hanafizadeh et al., 2014; Luo et al., 2010; Zhou, 2011; 2012).”
The battle of Brain vs. Heart: A literature review and meta-analysis of "hedonic motivation" use in UTAUT2 (2019, unknown): “The seven dependant variables are: 1) Use behaviour (Lallmahomed et al., 2013), 2) Habit (Herrero & San Martín, 2017), 3) Price value (Alalwan et al., 2016), 4) Trust (Alalwan et al., 2015), 5) Subjective norm (Robin et al., 2016), 6) Perceived advantages (Escobar-Rodrguez et al., 2014) and 7) Perce”
MAILS - Meta AI Literacy Scale: Development and Testing of an AI Literacy Questionnaire Based on Well-Founded Competency Models and Psychological Change- and Meta-Competencies (2023, background): “, the social cognitive theory or extensions to the UTAUT2 [42] by different authors [2, 17, 25]), the perceived capabilities regarding a certain behavior (called perceived control or self-efficacy) are central to the intention of showing or changing a behavior.”
A cross-cultural study of the intention to use mobile banking between Lebanese and British consumers: Extending UTAUT2 with security, privacy and trust (2019, background): “These results are similar to previous ﬁ ndings [5,15,88 – 90 , 124 ] where trust was found to be a key in ﬂ uencer of behavioural intention to Contrary to our hypothesis, E ﬀ ort Expectancy was not a signi ﬁ cant predictor in the Lebanese sample, but was slightly signi ﬁ cant in the English sample.”
Factors affecting the adoption of e-learning systems in Qatar and USA: Extending the Unified Theory of Acceptance and Use of Technology 2 (UTAUT2) (2017, background): “There are many studies that have excluded UTAUT and UTAUT2 moderators and the usage behavior in their analysis (Alalwan et al. 2015; Morosan and DeFranco 2016; Raman and Don 2013; Oechslein et al. 2014), which has commonly been the case amongst adoption studies that employ UTAUT (Venkatesh et al.…”
Examining factors influencing Jordanian customers’ intentions and adoption of internet banking: Extending UTAUT2 with risk (2018, background): “Hence, Jordanian banks have begun to express concern regarding the low adoption rate of innovative channels, as well as questioning the feasibility of introducing these channels, especially given the large amount of resources being invested in it (Alalwan et al., 2015; AbuShanab et al., 2010; Al-Maj”
Consumer adoption of mobile banking in Jordan: Examining the role of usefulness, ease of use, perceived risk and self-efficacy (2016, background): “Moreover, by introducing MB services, banks aim to provide customers with a better service by means of more friendly and cost-effective channels, thereby enhancing their satisfaction and loyalty (Alalwan et al., 2015; Gu et al., 2009; Lee et al., 2014; Lin, 2013; Wessels and Drennan, 2010).”