Internet banking and customer satisfaction in Pakistan

By Syed Ali Raza, Syed Tehseen Jawaid, Ayesha Hassan. 2015

123 citations recorded by the source corpus.

Subfields: Information Systems and Management, Marketing, Organizational Behavior and Human Resource Management

View Paper: https://www.semanticscholar.org/paper/c7b3b8b5eea5b45d0676fdf858531b7c9696cd8b

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Information Systems and Management

1. C. Mbama
2. P. Ezepue

In Marketing

1. C. Mbama
2. P. Ezepue

In Organizational Behavior and Human Resource Management

1. C. Mbama
2. P. Ezepue

Citations in the corpus

• Digital banking, customer experience and bank financial performance : UK customers' perceptions (2018, background): “Jun and Palacios (2016) study mobile banking service quality in USA, while Amin (2016) and Raza et al. (2015) study internet banking service quality and its relationship to customer satisfaction and loyalty in Saudi Arabia and Pakistan, respectively.”