Trust and distrust in online banking: Their role in developing countries

By John Benamati, Mark A. Serva. 2007

136 citations recorded by the source corpus.

Subfields: Information Systems and Management, Organizational Behavior and Human Resource Management, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/e60dbead2c65abcbaadfda3f5b384ec440511458

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Information Systems and Management

1. Syed Ali Raza
2. P. Anim
3. Agbemabiese George Cudjoe
4. Joseph Gerald Tetteh Nyanyofio

In Organizational Behavior and Human Resource Management

1. Syed Ali Raza
2. P. Anim

In Sociology and Political Science

1. Syed Ali Raza
2. P. Anim
3. Agbemabiese George Cudjoe
4. Joseph Gerald Tetteh Nyanyofio
5. Muhammad Shahbaz

Citations in the corpus

• Internet banking and customer satisfaction in Pakistan (2015, background): “However, when the adoption of internet banking is analyzed, the variables such as trust, privacy and security are delineated as intensely significant factors from the viewpoint of customers (Benamati and Serva, 2007).”
• Determinants of Mobile Banking Adoption in the Ghanaian Banking Industry: A Case of Access Bank Ghana Limited (2015, background): “According the authors in [42], many bank customers have to consider the issue of hacking, the integrity of the password been used, data encryption and personal protection of information when it comes to adoption of electronic banking.”