Reconceptualizing Users as Social Actors in Information Systems Research

By Roberta Lamb, Rob Kling. MIS Q., 2003

915 citations recorded by the source corpus.

Subfields: Communication, Political Science and International Relations, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/464d85f922b298799cad97f4c3a394570fdcfe90

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Citations in the corpus

Understanding Individual Adoption of Instant Messaging: An Empirical Investigation (2005, background): “Our introduction of attachment motivation and relationship commitment to the research model has positioned the user differently, from a passive conventional IT user to an active social actor who constantly seeks and explores new technologies in his social life (Lamb and Kling, 2003).”
The Social Actor Traveling the World (2007, neutral): “Roberta Lamb worked on informational environments (Lamb, Kling, & King, 2003) and social actors (Lamb & Kling, 2003).”
The Next Generation of Research on IS Use: A Theoretical Framework of Delegation to and from Agentic IS Artifacts (2021, background): “To develop the basis for the framework, we first drew from multiple literatures of agent-based interactions including (Table 3): IS use research (Burton-Jones et al. 2020), IS scholarship on ANT (Braa et al. 2004; Chiasson and Davidson 2005; Hanseth et al. 2006; Lamb and Kling 2003; Scott and Wagner”
Understanding the Complexity in Electronic Government: Implications from the Digital Divide Literature (2005, background): “Lamb and Kling (2003), however, recently encouraged a shift in research direction " from a user concept to a concept of the social actor in IS research.”
Toward a Deeper Understanding of System Usage in Organizations: A Multilevel Perspective (2007, neutral): “For example, information systems researchers have recently scrutinized phenomena such as users (Lamb and Kling 2003), user competence (Marcolin et al. 2001), and the IT artifact (Orlikowski and Iacono 2001).”
Computing in Everyday Life: A Call for Research on Experiential Computing (2010, background): “In particular, Lamb and Kling (2003) articulate why the traditional notion of users is not broad enough for the reality of contemporary organizations.”
Past Purchase and Intention to Purchase in E-Commerce: the Mediation of Social Presence and Trust (2011, background): “It is important therefore that the design of ICT consider the social context of use (Lamb and Kling, 2003).”
Reconceptualizing System Usage: An Approach and Empirical Test (2006, background): “This implies that although users are social actors (Lamb and Kling 2003), we assume that it is possible to study user behavior at a purely individual level.”
Information System Success: Individual and Organizational Determinants (2006, background): “studies (e.g., Lamb and Kling, 2003 ) that provide a theoretical review or results of qualitative research; (b) 48”
Work System Theory: Overview of Core Concepts, Extensions, and Challenges for the Future (2013, background): “…systems approach focuses on joint optimization of social and technical subsystems within organizations (Cherns, 1976; Davis & Taylor, 1979; Lamb & Kling, 2003; Journal of the Association for Information Systems Vol. 14, Issue 2, pp. 72-121, February 2013 91 Majchrzak & Gasser, 2000;…”