Understanding the Complexity in Electronic Government: Implications from the Digital Divide Literature

By Natalie C. Helbig, José Ramón Gil-García, Enrico Ferro. Americas Conference on Information Systems, 2005

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Data Mining for the Internet of Things: Literature Review and Challenges (2015, background): “E-government improves quality of government service, cost savings, wider political participation, and more effective policies and programs [129, 130], and it has also been proposed as a solution for increasing citizen communication with government agencies and, ultimately, political trust [131].”