Slings and arrows of rudeness: incivility in the workplace

By Pamela R. Johnson, Julie Indvik. 2001

119 citations recorded by the source corpus.

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Episodes of incivility between subordinates and supervisors: Examining the role of self‐control and time with an interaction‐record diary study. (2015, background): “Supervisors are frequently sources of incivility (e.g., Johnson & Indvik, 2001; Porath & Pearson, 2012).”
Emotional and Behavioral Responses to Workplace Incivility and the Impact of Hierarchical Status (2012, background): “Studies have shown that incivility tends to be a downward phenomenon: Generally, the target has less legitimate power than does his or her offender (Bjorkqvist, Osterman, & Hjelt-Back, 1994; Johnson & Indvik, 2001; Pearson & Porath, 2005).”
A Bully as an Archetypal Destructive Leader (2007, background): “The breakdown of the organizational justice system (DJ/PJ) creates perceptions of inequity in the organization, which may lead to incivility (Johnson & Indvik, 2001).”