Cracking Jokes and Crafting Selves: Sensemaking and Identity Management Among Human Service Workers

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Elucidating the bonds of workplace humor: A relational process model (2008, background): “In particular circumstances, such as the extreme contexts of firefighters and correctional officers (Tracy et al., 2006), attempts to censor humor (so as not to offend and impede relations) may obstruct important socialization and sensemaking functions.”
The Toxic and Mythical Combination of a Deductive Writing Logic for Inductive Qualitative Research (2012, background): “the complexity and uncertainty surrounding firefighter behavior during the Mann Gulch forest fire, Weick (1993) created a compelling analysis of the collapse of sensemaking during disaster.”
Working with Machines: The Impact of Algorithmic and Data-Driven Management on Human Workers (2015, background): “a surge area extending into a lake), or ones that humorously interpreted shapes of surge-priced areas as “Surgemon,” also reflect an attempt to have control over the unknown through humor and emotional processes instead of rational, cognitive ones [40].”
Humor and group effectiveness (2008, background): “Humor can also be a form of collective sense-making by providing a way for group members to frame and enact shared experiences, create shared interpretations, and affirm and retain their collective interpretation over time by replaying shared humor (Tracy et al., 2006; Weick & Westley, 1996).”