Conflict and group decision making: The role of social motivation

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Passive responses to interpersonal conflict at work amplify employee strain (2009, background): “However, workplace conflicts may emerge at all levels of analysis within and between organizations (De Dreu & Gelfand, 2008).”
The Forgiving Organization: A Multilevel Model of Forgiveness at Work (2012, background): “Second, we examine the more proximal role of factors central to employees’ day-to-day 2 It is important to note that although we refer to forgiveness climate as an “organizational-level” phenomenon, it can be expected to emerge at more localized levels (De Dreu & Gelfand, 2008).”