THE IMPACT OF DISPLAY RULES AND EMOTIONAL LABOR ON PSYCHOLOGICAL WELL-BEING AT WORK

By Russell S. Cropanzano, H. Weiss, Steven M. Elias. 2003

97 citations recorded by the source corpus.

Subfields: General Health Professions, Social Psychology, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/421fe0867beaebeb9d2e1d1ddf397b721a70dfdd

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In General Health Professions

1. J. Diefendorff
2. G. J. Greguras
3. Alicia A. Grandey
4. Allison S. Gabriel

In Social Psychology

1. G. J. Greguras
2. J. Diefendorff
3. Marylène Gagné
4. Alicia A. Grandey
5. Allison S. Gabriel
6. Mei-Lin Chang
7. Shiri Lavy
8. Hadassah Littman-Ovadia

In Sociology and Political Science

1. G. J. Greguras
2. J. Diefendorff
3. Alicia A. Grandey
4. Allison S. Gabriel
5. Mei-Lin Chang
6. Y. Lee
7. Neal M. Ashkanasy
8. Hongbiao Yin

Citations in the corpus

• Contextualizing Emotional Display Rules: Examining the Roles of Targets and Discrete Emotions in Shaping Display Rule Perceptions (2009, result): “Although such an approach is consistent with calls to expand emotional labor research beyond customer interactions (e.g., Cropanzano et al., 2004; Glomb, Kammeyer-Mueller, & Rotundo, 2004), it requires employees to aggregate across work targets to arrive at a set of emotional display rule ratings.”