The Value of Quality

By Gerard J. Tellis, Joseph M. Johnson. 2007

127 citations recorded by the source corpus.

Subfields: Accounting, Finance, Marketing

View Paper: https://www.semanticscholar.org/paper/3ba92742e782119ae59215ebd79994ef27f544e7

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Accounting

In Finance

In Marketing

Citations in the corpus

On the value relevance of customer satisfaction. Multiple drivers and multiple markets (2012, background): “sources of information related to customer satisfaction between publication dates of these metrics, like announcements of product recalls, published product reviews, and even announcements of related metrics (e.g., Chen et al. 2009; Jacobson and Mizik 2009b; Tellis and Johnson 2007 ).”
Effects of Customer and Innovation Asset Configuration Strategies on Firm Performance (2011, result): “Note that our model explains about four times more variance in performance variability versus performance, which, while consistent with previous research (e.g., Tellis and Johnson 2007), suggests that shareholder return is affected by many other factors besides idiosyncratic risk.”
Trademarks and Venture Capital Valuation (2014, unknown): “, Gupta, Lehmann, and Stuart, 2004), or product quality (e.g., Li, Srinivasan, and Sun, 2009; Tellis and Johnson, 2007) has a positive effect on investor responses.”
Innovation, quality management and learning: Short-term and longer-term effects (2017, background): “In addition, previous research has demonstrated that market response to improved product quality is not instantaneous but occurs over time (Tellis and Johnson, 2007).”
Does Quality Win? Network Effects versus Quality in High-Tech Markets (2009, unknown): “…technology at lower cost. thy 1984, 1988; Phillips, Chang, and Buzzell 1983; Tellis and Wernerfelt 1987; Zhao 2000), advertising (Tellis and Fornell 1988; Zhao 2000), perception of quality (Hellofs and Jacobson 1999), and stock market return (Aaker and Jacobson 1994; Tellis and Johnson 2007).”
Do Innovations Really Pay Off? Total Stock Market Returns to Innovation (2009, unknown): “…project, and the expansion of the product portfolio (Sharma and Lacey 2004, Chen et al. 2005, Akigbe 2002, Zantout and Changanti 1996, Chaney et al. 1991, Tellis and Johnson 2007, Hendricks and Singhal 1996, Urban and Hauser 1980, Chan et al. 1992, Sankaranarayanan 2007, Keller and Lehmann 2006).”