Sebastian Scharf

Accounting · 2012

A researcher in the Science corpus: 1 paper; trusts 13 researchers and is trusted by 0 researchers here, as inferred from the citation graph.

Subfields

• Accounting — 17 citations into it
• Marketing — 17 citations into it
• Organizational Behavior and Human Resource Management — 16 citations into it
• Finance — 14 citations into it
• Strategy and Management — 11 citations into it

Whom Sebastian Scharf trusts overall

Their strongest outbound trust, strongest first, inferred from their citations.

1. Xueming Luo
2. Neil A. Morgan
3. E. Anderson
4. Mark Houston
5. David A. Hirshleifer
6. Lopo L. Rego
7. Claes Fornell
8. D. Aaker
9. Robert Jacobson
10. Natalie Mizik

Papers from Sebastian Scharf's perspective

Ordered by how strongly the researchers Sebastian Scharf trusts endorse each paper. Same corpus, a different order for every researcher.

1. The Value Relevance of Brand Attitude in High-Technology Markets
2. The Cross‐Section of Expected Stock Returns
3. Dual Emphasis and the Long-Term Financial Impact of Customer Satisfaction
4. The Value of Different Customer Satisfaction and Loyalty Metrics in Predicting Business Performance
5. Customer Satisfaction and Shareholder Value
6. The Long-Term Stock Market Valuation of Customer Satisfaction
7. Trading off between Value Creation and Value Appropriation: The Financial Implications of Shifts in Strategic Emphasis
8. Does Customer Satisfaction Matter to Investors? Findings from the Bond Market
9. Customer Satisfaction and Stock Prices: High Returns, Low Risk:
10. Neglected Outcomes of Customer Satisfaction

Their papers

• On the value relevance of customer satisfaction. Multiple drivers and multiple markets (2012) — 202 citations