Converting Web Site Visitors into Buyers: How Web Site Investment Increases Consumer Trusting Beliefs and Online Purchase Intentions

By Ann E. Schlosser, T. White, S. M. Lloyd. 2006

998 citations recorded by the source corpus.

Subfields: Information Systems and Management, Organizational Behavior and Human Resource Management, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/3a31836302d32b77a59857cb14b1324e0ceb7880

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In Information Systems and Management

In Organizational Behavior and Human Resource Management

In Sociology and Political Science

Citations in the corpus

Influence of trust and perceived value on the intention to purchase travel online: Integrating the effects of assurance on trust antecedents (2015, background): “Schlosser, White, and Lloyd (2006) refer to the website investment made by the online seller in terms of the effort, time, and money spent on developing it.”
Measuring the value of electronic word of mouth and its impact in consumer communities (2007, background): “Schlosser et al. (2006) found that consumers trust the information contained on Web sites that look like they required a high degree of investment to create.”
Online Trust: State of the Art, New Frontiers, and Research Potential (2009, background): “However, in the online market, researchers demonstrated through empirical studies that trust affects purchase intentions (Jarvenpaa, Tractinsky, and Vitale 2000; Schlosser, White, and Lloyd 2005; Shankar, Urban, and Sultan 2002; Yoon 2002).”
Data Privacy: Effects on Customer and Firm Performance (2017, neutral): “Furthermore, whether negatively or positively valenced, gossip often leads to deteriorated trust (Turner et al. 2003), as do customers ’ concerns about online security (Bart et al. 2005; Schlosser, White, and Lloyd 2006).”
Extremely Negative Ratings and Online Consumer Review Helpfulness: The Moderating Role of Product Quality Signals (2020, background): “…theory is particularly useful for online contexts, where the level of uncertainty and risk are higher than for an offline purchase situation, and consumers find it more difficult to evaluate the reliability and quality of a seller’s products (Mitra and Fay 2010; Schlosser, White, and Lloyd 2006).”
Achieving customer value from electronic channels through identity commitment, calculative commitment, and trust in technology (2007, background): “These beliefs and intentions have been further refined as consumers’ beliefs in the vendor’s ability, integrity, and benevolence (Yousafzai, Pallister, & Foxall, 2005; Schlosser, White, & Lloyd, 2006).”
E-LOYALTY IS NOT ALL ABOUT TRUST, PRICE ALSO MATTERS: EXTENDING EXPECTATION-CONFIRMATION THEORY IN BOOKSELLING WEBSITES (2013, background): “Overall it has been argued that while beliefs are necessary, they are not sufficient for the existence of trust, given that beliefs do not always lead to intentions [Schlosser et al. 2006].”