Determinants of Business Student Satisfaction and Retention in Higher Education: Applying Herzberg's Two-Factor Theory.

By Oscar W. DeShields, A. Kara, E. Kaynak. 2005

732 citations recorded by the source corpus.

Subfields: Education, Organizational Behavior and Human Resource Management, Political Science and International Relations

View Paper: https://www.semanticscholar.org/paper/2f5655fb33a140346558c1fd71c3d48d07f1f778

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Citations in the corpus

Relation of Social-Cognitive Factors to Academic Satisfaction in Engineering Students (2007, result): “These results replicate the findings of earlier work that has found linkages of self-efficacy (DeWitz & Walsh, 2002), goal progress (DeShields et al., 2005), and social supports (Warr, 1999) to academic or job-specific satisfaction and/or wellbeing indices.”
Student retention and engagement in higher education (2020, methodology): “Others have applied alternative multivariate models in analysing student retention (e.g. DeShields, Kara, and Kaynak 2005; Dewberry and Jackson 2018; Dey and Astin 1993; Murtagh, Burns, and Schuster 1999).”
Student satisfaction in higher education: a meta-analytic study (2017, background): “…the relationships were significant and positive between satisfaction and the constructs of the university environment dimension: advising staff (DeShields et al., 2005), atmosphere among students (Fraser & Treagust, 1986), campus life (Paswan, Spears, & Ganesh, 2007) and classroom environment…”
A framework for analysing higher education performance: students' satisfaction, perceived learning outcomes, and dropout intentions (2014, background): “DeShields, Kara, and Kaynak (2005) found that students’ partial college experience determines satisfaction for business students; this partial college experience is composed of cognitive development (personal learning such as problem-solving ability), career progress (the extent to which students…”
Examining student satisfaction with higher education services: using a new measurement tool (2010, background): “This development is especially true for countries with a tuition-based model (DeShields et al., 2005).”
TQM implementation and students' satisfaction of academic performance (2005, unknown): “the students (DeShields et al., 2005).”
What role does culture play? A look at motivation and job satisfaction among hotel workers in Brazil (2008, methodology): “Befittingly, it has also been used recently by researchers in the study of job satisfaction (Brislin, MacNab, Worthley, Kabigting and Zukis 2005 ; DeShields, Kara and Kaynak 2005 ) with support for the theory.”
Specific remedy for specific problem: measuring service quality in South African higher education (2010, background): “According to De Shields et al. (2005) in their examination of business schools; marketplace dynamics are forcing business schools around the world to re examine their structures and business strategies and the processes employed to deliver value adding quality education.”
Factors influencing student satisfaction in universities in the Gulf region: does gender of students matter? (2013, background): “domain of student life such as administrative services, staff, physical characteristics of academic facilities, social environment, and advising support (DeShields et al., 2005; Thomas & Galambos, 2004).”