Learning How and Learning What: Effects of Tacit and Codified Knowledge on Performance Improvement Following Technology Adoption

By Amy C. Edmondson, Ann B. Winslow, Richard M. J. Bohmer, Gary P. Pisano. Decision Sciences, 2003

387 citations recorded by the source corpus.

Subfields: Management Science and Operations Research, Strategy and Management

View Paper: https://www.semanticscholar.org/paper/2304de7962061254438095f6b9d7c382d86fdae9

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In Management Science and Operations Research

In Strategy and Management

Citations in the corpus

Project success analysis framework: A knowledge-based approach in project management (2015, methodology): “The influence of learning processes on project performances is also present in quality management and operational management studies, where authors often rely on tools such as Six Sigma (Arumugam, et al., 2013; Edmondson et al., 2003).”
Artificial Intelligence and Marketing: Pitfalls and Opportunities (2020, background): “Edmondson, Winslow, Bohmer, and Pisano (2003) compare the transfer of complex knowledge (i.e., tacit and context-dependent) to the transfer of simple knowledge (i.e., explicit and context-independent) and found that relatively close relationships and personal contact were important for the former…”
CEO relational leadership and strategic decision quality in top management teams: The role of team trust and learning from failure (2012, background): “Trust enables learning in the form of reflection on what has happened (Edmondson et al., 2003a).”
Individual Experience and Experience Working Together: Predicting Learning Rates from Knowing Who Knows What and Knowing How to Work Together (2005, methodology): “Improvements in coordination could result from better layout and material flow, or from individuals training and working together and learning who knows what and how to trust each other and coordinate their activities (Liang et al. 1995; Moreland et al. 1996; Uzzi 1996; Edmondson et al. 2001, 2003).”
Going Beyond the Dominant Paradigm for Information Technology Innovation Research: Emerging Concepts and Methods (2004, background): “While no studies of IT innovation have used the learning curve model, a recent study of the adoption of a novel surgical technique provides an excellent illustration of how to link work on learning curves and organizational innovation (Edmondson et al., 2003; Pisano et al., 2001).”
6 Three Perspectives on Team Learning: Outcome Improvement, Task Mastery, and Group Process (2007, background): “Ely and Thomas (2001) conducted extensive observations and interviews of one team at each of three firms, in law, non-profit consulting, and financial services.”
Linking learning and knowledge creation to project success in six Sigma Projects: An empirical investigation (2013, background): “…and McDermott, 2003; Tatikonda and Montoya-Weiss, 2001), information technology development and implementation project teams (Lee and Choi, 2003; Sabherwal et al., 2006), and best practice or new technology implementing project teams in hospitals (Edmondson et al., 2003; Tucker et al., 2007).”
Strength in Numbers: How Does Data-Driven Decisionmaking Affect Firm Performance? (2011, background): “Researchers report that technology adoption in a form of codified knowledge tends to equalize organizational performances (Edmondson et al., 2003).”