Dea van Lierop

Transportation · 2016

A researcher in the Science corpus: 1 paper; trusts 5 researchers and is trusted by 0 researchers here, as inferred from the citation graph.

Subfields

• Transportation — 8 citations into it
• Organizational Behavior and Human Resource Management — 7 citations into it

Whom Dea van Lierop trusts overall

Their strongest outbound trust, strongest first, inferred from their citations.

1. Ching-Fu Chen
2. Dawn Iacobucci
3. Adam Duhachek
4. Laura Eboli
5. K. Krizek
6. Luigi dell'Olio

Who trusts Dea van Lierop overall

1. Waseem Bahadur

Papers from Dea van Lierop's perspective

Ordered by how strongly the researchers Dea van Lierop trusts endorse each paper. Same corpus, a different order for every researcher.

1. Public transit user satisfaction: Variability and policy implications
2. Modelling user perception of bus transit quality
3. Structural Equation Modelling for Analysing Passengers’ Perceptions about Railway Services
4. Investigating structural relationships between service quality, perceived value, satisfaction, and behavioral intentions for air passengers: Evidence from Taiwan
5. Perceived service quality in bus transit service: A structural equation approach
6. Advancing Alpha: Measuring Reliability with Confidence
7. Customer Satisfaction Among Transit Riders: How Customers Rank the Relative Importance of Various Service Attributes
8. CRM done right. (Harvard Business Review)
9. Segmenting preferences and habits of transit users and non-users
10. Behavioral intentions of public transit passengers--The roles of service quality, perceived value, satisfaction and involvement

Their papers

• Enjoying loyalty: The relationship between service quality, customer satisfaction, and behavioral intentions in public transit (2016) — 260 citations