C. Lovelock

Marketing · with Gummesson · 2004

A researcher in the Science corpus: 1 paper; trusts 1 researcher and is trusted by 4 researchers here, as inferred from the citation graph.

Subfields

Whom C. Lovelock trusts overall

Their strongest outbound trust, strongest first, inferred from their citations.

  1. E. Gummesson
  2. Sheryl E. Kimes
  3. Steven M. Shugan
  4. C. Prahalad
  5. Roland T. Rust
  6. L. Berry
  7. Kenneth K. Boyer

Who trusts C. Lovelock overall

  1. E. Gummesson
  2. Stephen Louis Vargo
  3. Tobias Schaefers
  4. F. Bardhi
  5. Hean Tat Keh
  6. Magnus Söderlund
  7. Sabine Moeller
  8. Lisa E. Bolton
  9. Robert F. Lusch
  10. K. Wittkowski

Papers from C. Lovelock's perspective

Ordered by how strongly the researchers C. Lovelock trusts endorse each paper. Same corpus, a different order for every researcher.

  1. Self-Service Technologies: Understanding Customer Satisfaction with Technology-Based Service Encounters
  2. Has Revenue Management become Acceptable?
  3. Advance Pricing of Services and Other Implications of Separating Purchase and Consumption
  4. Understanding Service Convenience
  5. E-services: operating strategy—a case study and a method for analyzing operational benefits
  6. Getting Return on Quality: Revenue Expansion, Cost Reduction, or Both?
  7. Serving the world's poor, profitably. (Harvard Business Review)
  8. Practical value of adequate marketing management theory
  9. Technology Readiness Index (Tri)
  10. Whither Services Marketing?

Their papers